SEE Feedback and Complaints Process

SEE Students Feedback and Complaints

1. The student should refer the complaint to their teacher, SEE Coordinator or Manager in the first instance.
   
2. If the complaint cannot be resolved at the local level the student can contact the Learning for Employment SEE Manager on 03 9009 7900.
   
3. If a SEE student is not satisfied with the resolution provided in steps 1 or 2, they may contact the Department of Employment and Workplace Relations:
   • Email – VICSEE@dewr.gov.au
   • Phone – 1800 805 260
     
4. SEE students can also contact the Commonwealth Ombudsman by one or more of the following:
   • Telephone: 1300 362 072
   • Email: ombudsman@ombudsman.gov.au
   • Or in person in their office.

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