AMEP Feedback and Complaints Process
- The student should refer the complaint to their teacher, AMEP Coordinator or Manager in the first instance.
- If the complaint cannot be resolved at the local level the student can contact the Learning for Employment AMEP Manager on 03 9009 7900.
- If the student is not satisfied with the resolution provided in steps 1 or 2, they may contact the Department of Home Affairs through the information line on 13 18 81.
- AMEP students can also contact the Commonwealth Ombudsman
- Telephone: 1300 362 072
- Email: ombudsman@ombudsman.gov.au
- Or in person in their office.